Remote Support Session
Need extra help? A team member can remote into your computer to assist you.
Instructions
- Request a Session ID from Accountable Numbers
- Enter your Session ID above and click “Connect”
- On the next page, click “Join Session”
- Click “Agree and Download”
Questions
Remote Support FAQs
What is remote access?
Our team connects to your computer to resolve issues or install updates.
How does remote support work?
A secure internet connection lets our team share your screen and take control in real time to troubleshoot.
Is it secure?
Yes. Your data is protected by enterprise-grade security and recurring audits of our applications, infrastructure and internal policies.